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Three NatWest branches in West Midlands to close

Sites will shut down early next year as banking group reacts to increased use of digital banking tools by customers

(Image: Mike Kemp/In Pictures via Getty Images)

A trio of NatWest branches in the West Midlands will close early next year.

The banking giant has announced plans to shut its Wednesfield branch on February 28, followed by Northfield in Birmingham on March 5 and Dudley two days later.

They are among 18 NatWest branches nationally which are tabled for closure in February and March while a single Royal Bank of Scotland branch in Glasgow will shut in November.

It comes as the average number of transactions made over the counter at NatWest Group banks fell by 60 per cent in the four years to January 2023. In recent years, NatWest has closed Birmingham branches in Broad Street, the Jewellery Quarter and Colmore Business District.

NatWest said in a statement: "As with many industries, most of our customers are shifting to mobile and online banking because it's faster and easier for people to manage their financial lives.

"We understand and recognise that digital solutions aren't right for everyone or every situation and that, when we close branches, we have to make sure no-one is left behind.

"We take our responsibility seriously to support the people who face challenges in moving online so we are investing to provide them with support and alternatives that work for them."