Bristol-based digital customer experience agency, Great Sate, has announced its new leadership team.
The firm, which has worked for the likes of the National Trust and The Royal Navy, has promoted Jinny Mitchell-Kent and David Chandler to the role of joint managing director. The duo replaces, but will report to, Stuart Avery who is stepping back into his position as non-executive chairman.
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Ms Mitchell-Kent was previously chief operating officer at the firm. She joined Great State over four years ago from tech-enabled ideas and innovation company AKQA where, as executive delivery director, she was responsible for high-profile clients such as Rolls-Royce, Dyson, Apple, Tag and Barclays.
While Mr Chandler has been promoted from his former role as division director where he has grown the company's Defence offering. He joined the agency almost four years ago from Harte Hanks where he held the position of SVP Client Service and worked across several household brands including Samsung, Coca-Cola, Microsoft, and BMW.
Mr Avery, non-executive Chairman at Great State said: “Jinny and David have been an integral part of the agency’s significant growth journey over the past two years. They’ve helped to elevate the agency known as a leading digital product and service agency, to one famed for its digital customer experience work with the likes of the Royal Navy, Capita, Honda, and the University of York. Which has been key in helping the agency win multiple high-profile awards such as BIMA Gold and the Grand Prix at the Digital Impact awards.
"I look forward to seeing the Jinny-David duo propel the agency, our people, and our clients further into this new era of growth. They are both extremely impressive individuals but together they are a phenomenal team and a force to be reckoned with. Their complementary skill sets in agency operations and building strong client relationships, along with their relentless focus on quality provide Great State with something that is both industry differentiating and powerful.”
The duo will be supported by a senior leadership team which includes recent hires Matt Powell as creative director, Andy Ingle, head of UX and Coris Leachman, head of new business.
